I ordered an OEM disk for 8.1 and then got an email to download. Got on chat with them and was told it was back ordered and would be here in 5 days.
I waited over a week and no response from them. I went to chat with them and was told again to download the program. I told them my connection speed was to slow and I needed a disk as I had ordered. I told them the first time I wanted a refund but was asked to give them a few days and they would burn me a disk.
I started getting worried then because this would not an original disk, but a copy. The second time on chat I told them I wanted a refund and was told I had to wait 4 hours and call back. I then told them I would contact the authorities if I did not receive a refund now. I copied the chat then and sent it to my email box for verification.
I went to my bank and when they looked at the conversation they then filed fraud charges. Later that day I got an email saying I didn’t have to go to the authorities, but only got a partial refund.
Went back to the bank and then I got the rest of my refund. Do not trust this company at all, they are based out of Canada and I was lucky I used my bank card and I have a very good bank.